How can I book Afternoon Tea?
Prior to booking Afternoon Tea, you must have completed the purchase of an admission ticket for one of our public open days. Once you have completed this purchase, you will then have the opportunity to book Afternoon Tea online, subject to availability.
Please note: Admission tickets containing families, paying children or children under 4 years of age, regretfully cannot be offered tickets for Afternoon Tea at the Coach House.
Do I need to pre book Afternoon Tea?
Yes, tickets for Afternoon Tea must be pre booked.
Is Afternoon Tea available on each day of public opening?
Afternoon Tea will be available on selected dates during our Spring and Summer Openings.
If I have purchased a family or child admission ticket, am I able to book Afternoon Tea?
Regretfully, families and child tickets cannot be accommodated at the Afternoon Tea, and therefore if you have purchased a family or child ticket, Afternoon Tea will not be available. Afternoon Tea is available to adult tickets only at this time.
Are my Afternoon Tea tickets posted to me?
Tickets are not posted. Upon purchase, an e-Ticket will be produced and sent via email to the email address which you entered when you registered on our website. You will need to bring this ticket with you on the day of your visit, along with your admission ticket(s). Your tickets will also be saved into your ‘Order History’ in your Account on our website.
Where is the Afternoon Tea served?
The Afternoon Tea is served upstairs in the Coach House Tea Rooms. We do have disabled seating on the ground floor of the Coach House.
Do you have disabled seating?
Yes, we have seating on the ground floor of the Coach House Tea Rooms for disabled visitors. Please note that the Afternoon Tea is a set price, and disabled visitors would be required to purchase a £30 Afternoon Tea ticket, as would the carer. We do offer discounted rates on our Castle and Exhibition admission tickets for disabled visitors, and we also offer free entrance to the Castle for necessary carers – details for this can be seen on our general admissions page and FAQs.
If I have booked for the wrong date, can my ticket be transferred or refunded?
These tickets are non-transferable and non-refundable, so please do make sure you are certain of the date you wish to visit prior to purchase.
If I have a large group booking of more than 6 people, can I book tickets for the Admission and Afternoon Tea?
We only have limited space in our Coach House, and therefore can only seat a table of up to 6 people, subject to availability. If you were to book more than 6 tickets, please note that you may not all be seated together.
Does the Afternoon Tea cater for dietary requirements?
We offer both Vegetarian and Gluten Free menu selections. These, along with the Standard menu option, are set menus, and cannot be altered. Therefore we kindly ask that you view the menu prior to purchasing your ticket, to make sure you are happy with the selection given.
Is there a vegan option for Afternoon Tea?
Regretfully, at this time, we are unable to offer a vegan Afternoon Tea.
If I am vegetarian, is there an Afternoon Tea option that is not also Gluten Free?
We offer both vegetarian and gluten free menu options, as well as the standard menu.
Can I mix items between the Afternoon Tea Menus?
No, the menus are separate set menus and items cannot be mixed from one menu to another.
If Afternoon Tea is fully booked, are there other areas for me to enjoy refreshments during my visit?
Yes, we have Tea Rooms on site that will be serving refreshments throughout the day to include cream teas, light lunches and hot dinners (served between 12noon-2pm).
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